Kumar, H., Abbasi, F., Shankar, R. and Ahmed, G. (2023) “Challenges and Proposed Solution Towards the Legacy Customer Relationship Management System (CRM) In Pakistan Bank”, Journal of Software Engineering, 2(1), pp. 41-62. Available at: http://sjhse.smiu.edu.pk/sjhse/index.php/SJHSE/article/view/56 (Accessed: 4October2024).